Gloheal: Making Quality Healthcare Accessible
Telemedicine has emerged as one of the fastest-growing healthcare segments in India with more and more hospitals increasingly undertaking telemedicine deployments to provide remote healthcare to patients in a cost effective manner. According to a report by PWC, the India telemedicine market was valued at $450 million in 2016, growing faster than the global telemedicine market at a CAGR of 35 percent. With this rate of growth, the market is expected to become worth $1.1 billion by end of 2019. This growth can be attributed to the way telemedicine is bridging the ruralurban gap in terms of medical facilities by extending advanced diagnosis and lowcost consultation services to the remote areas of the country. However, despite the numerous benefits such as immense cost reduction, increased access to healthcare, better doctor-patient engagement, and minimized need to travel, telemedicine throws up several challenges for hospitals such as training the staff, streamlining the clinical workflow, and ensuring data security etc. Hence, establishing seamless connectivity between the hub of doctors and patients is most critical to the success of any telemedicine initiative.Gloheal, an enterprise grade virtual consultation platform from Tata Communications, is making it possible by increasing the accessibility of quality healthcare for patients in remotest parts of India.
Helping India Reduce Healthcare Disparities
India’s biggest challenge is the lack of accessibility to quality healthcare due to disparity in the availability of medical professionals in urban and rural areas. Even in the urban areas, it is never easy to make time for doctors’ appointments especially for second opinions or follow-up consultations due to busy schedules of both the parties. Gloheal provides an integrated, end-to-end solution with software, network infrastructure and managed service to healthcare providers. The platform allows patients at remote locations to consult doctors of their choice across the country with high definition audio-video connection and integrated medical devices that empower doctors to remotely access patient’s vitals, ECG and other key parameters with clinically proven accuracy. “While telemedicine presents a perfect solution to the disparity problem, the healthcare fraternity has not been equipped to leverage its immense potential. Gloheal is a pioneer in enabling health service providers to operationalize their telemedicine initiatives. Our key differentiators are the end-to-end ownership of telemedicine solution rollout and flexible business models that allow lesser capex requirement upfront,” says Achilles Pereira, Head of Products, Gloheal.
Reliable and Real-time Healthcare Made Possible with Well-equipped Virtual Clinics
Gloheal brings together the best of technology, network, and SLA bound
managed services to its healthcare partners, enabling them to reach out to their remotest patients in a secure, cost-effective, efficient and user-friendly manner. Mathew Varghese, Head of Customer Success, Gloheal elaborates on the immersive consultation experience, “At the virtual clinics, patients are assisted by Gloheal’s trained staff to register, book appointments and upload their medical records. The staff can also perform basic physical examinations with integrated medical devices and have the data ready for the clinician to review. Large screens at the clinic and doctor hubs with life size images of the patient and the doctor make the discussion more interactive, allowing them to assess the health conditions and medical reports in real-time”.
Future Avenues to Increase Patient-Doctor Connectedness
In order to help individual practitioners and smaller clinics grow their patient reach, Gloheal has recently launched an open platform where general practitioners can connect with any specialist on the platform, enabling them to provide much better care promptly and in an affordable package. With a focus on post-discharge and chronic care, Gloheal has successfully piloted the ‘Remote Patient Monitoring’ app that acts as a patient-engagement tool for healthcare service providers.
Robust And Scalable Platform
Gloheal empowers hospitals and clinicians to effectively reach out to large number of patients in a manner that eliminates the traditional challenges presented by operationalizing telemedicine in India. “Our flexible business models have seen multifold growth over the last two years. With over 200+ Virtual Clinics in 13 states and an average of 15,000 consults per month, we are now looking at rapidly expanding our foot print. This growth is across customer segments and the solution is well-adopted in both public and private healthcare ecosystems,” explains Vikram Dhokarikar, Head of Business Development, Gloheal about their vision to provide quality and affordable healthcare access for all. “Since our inception in 2016, the focus has always been on providing uninterrupted access to our partners. Our service delivery teams constantly monitor the network and hardware and proactively fix issues to avoid downtime. Till date, we have successfully completed over 160,000 Virtual consultations all over the country through our Gloheal virtual clinics. We are now confident and ready to scale,” adds Ramdev Krishnan, Head of Service Delivery & Operations, Gloheal.
Gloheal is a pioneer in enabling health service providers to operationalize their telemedicine initiatives. Our key differentiators are the end-to-end ownership of telemedicine solution rollout and flexible business models that allow lesser capex requirement upfront
Future Avenues to Increase Patient-Doctor Connectedness
In order to help individual practitioners and smaller clinics grow their patient reach, Gloheal has recently launched an open platform where general practitioners can connect with any specialist on the platform, enabling them to provide much better care promptly and in an affordable package. With a focus on post-discharge and chronic care, Gloheal has successfully piloted the ‘Remote Patient Monitoring’ app that acts as a patient-engagement tool for healthcare service providers.
Robust And Scalable Platform
Gloheal empowers hospitals and clinicians to effectively reach out to large number of patients in a manner that eliminates the traditional challenges presented by operationalizing telemedicine in India. “Our flexible business models have seen multifold growth over the last two years. With over 200+ Virtual Clinics in 13 states and an average of 15,000 consults per month, we are now looking at rapidly expanding our foot print. This growth is across customer segments and the solution is well-adopted in both public and private healthcare ecosystems,” explains Vikram Dhokarikar, Head of Business Development, Gloheal about their vision to provide quality and affordable healthcare access for all. “Since our inception in 2016, the focus has always been on providing uninterrupted access to our partners. Our service delivery teams constantly monitor the network and hardware and proactively fix issues to avoid downtime. Till date, we have successfully completed over 160,000 Virtual consultations all over the country through our Gloheal virtual clinics. We are now confident and ready to scale,” adds Ramdev Krishnan, Head of Service Delivery & Operations, Gloheal.
