Docterz.Com: Revolutionizing Healthcare Delivery At All Levels

CIO Vendor Technology has been constantly changing how patients receive healthcare, irrespective of geographical boundaries, making quality healthcare more accessible and affordable even in far-flung areas. At the same time, patients’ expectations for a convenient healthcare system are also evolving. However, the lack of awareness of patients about digital solutions due to their complexity, or the lack of knowledge about current online healthcare solutions have been the major drawbacks which need to be dealt with at the earliest. Hence, there is a need for a user-friendly platform with user-centric approach which can be used even by common people.

With a comprehensive online consulting platform which is user friendly and customer centric, DOCTERZ. COM has been successful in bridging the gap between patients and doctors irrespective of barriers with respect to time and space. The company has been providing a complete one-stop consulting platform for all patient needs while considering various aspects from a doctor’s stand-point as well. They also have been successful in combating pertinent issue of prevalent online and offline quackery by providing patients with access to clinicians using verified credentials and record; ensuring authentic interactions between patients and doctors. Moreover, the company is coming up with online pharmacy options which will give quality products at a very reasonable price, so as to cater to the price-sensitive market of India.


Our target is to help patients reach out to the best of clinicians while enabling doctors to execute their services all across the globe in a most convenient and user-friendly way

“Before becoming a Doctor, I was a patient myself,” says Dr. Saurabh Chawla, Co-Founder at DOCTERZ. COM. “We have been very careful and strict in designing this platform considering both patients’ and doctors’ perspectives in today’s world. We have noticed that healthcare facilities have been failing to fulfill their part of the bargain, which in turn is having a negative impact on the whole system. Hence, we have designed a platform which can enable standard quality video interaction with a specialist doctor in a timely manner, thus being of great help for the situation that we are currently in.”

With the growing patients’ demands comes the greater stress in satisfying them. DOCTERZ.COM is one of the few companies that provide Video Consulting facility integrated within the app, and it has also been focusing on the broader picture to provide future-ready solutions for the rapidly changing healthcare industry.

Understanding the Patient’s Point of View
Using DOCTERZ.COM, patients can select any doctor according to their convenience from its Panel of Doctors specialized in various medical practices; to name a few, from Cardiologist, Cosmetic and Plastic Surgeon, Dermatologist to Dentist and many more. With the option of prior booking and online consultation with doctors in minutes, patients do not need to wait in queues at clinics for long hours. All security provisions are also maintained to make every data safe and secure. Moreover, valid MCs & degrees can also be checked in the doctor’s profile, thus securing patients from fake doctors and online quackery. It has also been made sure that the platform caters to patients like Sr. citizens, morbid/special needs, who cannot visit clinics and hospitals comfortably by enabling follow-ups from the comfort of home. Thus, without having to wait for hours for an appointment, patients can book a video appointment and get doctor’s advice within a span of just half-an-hour.
Platform for Doctors to Expand their Reach
Without charging a penny from doctors, DOCTERZ.COM has enabled them to choose a convenient time for appointment based on their availability, allowing them to even fix their own fee. The platform allows doctors to help patients without having to worry about any geographical boundaries, which broadens the horizon for doctors to reach out to more patients globally. Furthermore, understanding the case of one’s busy schedule, DOCTERZ has also incorporated provisions of blackouts which can be marked when the doctor is not available due to some reason. In addition, the company is also launching an app which will specifically cater to doctors with numerous features to aid them in extending their reach further with enhancements such as online pharmacy and clinic management system.

”We as a company believe in sustainable growth along with positive contribution to the healthcare ecosystem”

“To make it sound simple, we are an app similar to any messenger there in the market currently where patient and doctor can come together and interact, but it incorporates following additions: Doctors can choose the time of interaction, can monetize the interaction, need not share his/her contact details, has the option of payout, gets Clinic Management Software which can be synced with his online interactions and to top it all, they can also integrate the same on his/her website. Also, there is the benefit of being listed on a portal, which is always there,” adds Dr. Saurabh Chawla.

More than a Mere Consulting Platform
Serving as more than just a platform, DOCTERZ. COM is aimed at filling the current void in Indian healthcare space. DOCTERZ app enables patients to store a digital prescription for future reference, wherein it has an embedded functionality to order medicine and lab investigations and can even be printed to be used while visiting a physical healthcare facility. Even the doctors have an option to add posts and links from Facebook and YouTube - all these are visible on doctors’ profile as well as on feed of the app, thus providing doctors with option to enhance their reach. Furthermore, the company will be launching an agent app, and is currently strengthening its agent base and has already enrolled 500 agents to provide services to rural population. It is also stepping forward to integrate medicine distribution and laboratory investigations within the app. Hence, anything other than emergency can be taken care of through the app, and this is what the company intends to provide for the masses. Patients can even book appointment directly through their doctors’ website without having to go to DOCTERZ. COM platform. They only need to download the app for video consulting which can be enabled when a doctor integrates API on his website.

”We have designed a platform which can enable standard quality video interaction with a specialist doctor in a timely manner”

“Our target is to help patients reach out to the best of clinicians while enabling doctors to execute their services all across the globe in most convenient and user-friendly way. We are also planning to include eight different languages within the next three months, so as to reach out to patients who are not accustomed to English language,” concludes Dr. Saurabh Chawla.

Positive Contribution To The Healthcare Ecosystem
Placing healthcare facility in the palm of a patient, DOCTERZ.COM has embarked on a mission to revolutionize the delivery of healthcare facilities at all levels and set new boundaries by constantly adding enhancements to the product for its better utilization by the community as a whole. Further revolutionizing this domain, the company has also been developing AI bots which can efficiently guide patients to the respective specialties according to their chief complaints and symptoms.

“We as a company believe in sustainable growth along with positive contribution to the healthcare ecosystem. We currently neither demand any commission from doctors at the moment nor plan to do so in future. We charge a minimal platform usage fee to meet our expenses or the payment gateway charges,” says Saurabh Chawla.