eExpedise Healthcare: Bringing Affordable Healthcare To Mainstream, Globally
Healthcare Industry in India has come a long way in offering innovative solutions for everyone. Emergency & elective treatment to proactively managed care programs has been easily achievable due to advanced healthcare technology. Technology has enabled the enhancement of clinical outcomes and service delivery, thereby ensuring convenience to patients. Concerning the market evolving in India, a report released by the United Nations Population Fund and HelpAge India suggests that the number of elderly persons is expected to grow to 173 million by 2026. Sharing his insights on the penetration of healthcare services across India, Chairman and Managing Director of eExpedise Group, Kapil Chadha says, “In the last five years, the concept of value-based services offering in India has been prevalent amongst the metro city of India, and the numbers are on a steep trajectory. However, in times to come, this will be seen in every house considering our lifestyle. Also, this will not be limited to the geriatric population as people in mid-age will be going for the same and products and services will be designed accordingly. Considering the fact this is complemented and managed through a technological interface, it is cost-effective. It is easily scalable, will soon reach the rural part of India and can offer the proper care”.eExpedise Group is an NABH & ISO 2000 Certified, globally renowned IT and healthcare company designing innovative healthcare solutions to build a strong healthcare & Insurance ecosystem for both domestic and international clients. Led by a team of experienced management and skilled professionals across diverse verticals such as IT, health insurance and medical tourism, among others, the group has a strong background of managing various portfolios in segments like insurance companies, Third Party Administrator (TPA) and banking along with a proven track record in health insurance and the IT industry.
Part of the Group, eExpedise Technologies, is an insurance and healthcare IT company offering development, support and maintenance services, thereby enabling technology to fill the gap between healthcare and insurance deliveries system. The company is working on designing some solutions that will bring paradigm shift in the Insurance and Healthcare Industry.
eExpedise Healthcare, another integral part of the eExpedise Group, is a one-stop health and medical care service provider which combines the highest standards of medical excellence by offering quality, personalized and affordable treatment. Through hand-picked healthcare service providers, the group offers a complete range of healthcare treatments of optimum quality at an affordable price. Its line of business includes medical treatment management, corporate wellness, preventive care & disease risk management, claim adjudication outsourcing, annual health checkup and wellness consultancy.
Additionally, it provides with the facility of ‘medical tourism’ in India by offering value-added services in the form of wellness and alternate medical care to patients traveling to the country, ensuring that they are well taken care of during their treatment cycle. Equipped with amenities such as health & wellness tourism, treatment compare portal, diagnostic centre aggregator and health rating & risk management, the constant innovation and expertise displayed by the group’s healthcare vertical has led to it becoming the most preferred service provider globally.
Stretching Across the Globe with Unique Healthcare Innovations
eExpedise Healthcare offers an integrated solution to all insurance companies and their policy members. The Group has an in-house developed IT interface connected with all the stakeholders and can easily be integrated with any software using API. The organization has direct contacts with over 21,000 Healthcare providers spread in 50+ countries, and with 20 partners, eExpedise is able to provide healthcare support in additional 75 countries.
The firm also has a multi-lingual 24x7 Call Center in three countries to facilitate the right kind of communication support to a member in any time zone. eExpedise has placed an alarm centre in India and has provided a one-touch service to members to access the emergency alarm centre by pushing the button on their mobile. A doctor is deployed at the alarm centre who will be attending the call instead of a regular call centre executive. The alarm centre is separate from the regular call centre.
More so, the organization offers an integrated solution to all the Insurance companies and their policy members. At the same time, eExpedise’s in house developed IT interface is connected with all the stakeholders and can easily be integrated with any software using API. Amongst numerous features, eExpedise also enables to compare the cost from multiple providers to policyholders before deciding on all elective treatments. This is not limiting to a specific city, but the cost can be compared with multiple cities and countries; all this at the click of a button. So far, eExpedise has facilitated medical treatment to over 10,000 patients in 25 countries as part of Medical Tourism Business.
Using eExpedise’s cost comparison and active case management process, Indian insurance companies were able to save millions. As part of the home country treatment process, eExpedise tries to convince the ex-pat member from underdeveloped countries to travel to their home country to obtain medical treatment, as the treatments in underdeveloped countries are 40-60 percent cheaper. “We manage 1500+ Patients every year as part of this program and save huge for the Insurance companies. These treatments are primarily expensive treatments such as oncology, transplants, cardio and others”, explains Amit Sharma, Founder & CEO, eExpedise Healthcare.
From the Leader’s PoV
Amit spearheads the management of the group. However, he is currently more focused on healthcare vertical and is working on promoting India as Medical & Wellness Tourism Destination across the Globe. Amit has over 17 years of experience in various d domains, out of which eight years in Healthcare & Wellness. He is a certified medical and wellness tourism Expert by the Medical Tourism Association (MTA) and Sin Sigma Black Belt. He has done extensive research on Healthcare industry and has been working towards bringing transparency, ease and accessibility in Healthcare & Wellness Industry.
Amit has designed couple of innovative solutions in Healthcare & Healthcare Insurance sector which are destined to bring a paradigm shift in healthcare benefit utilization process. He has conceptualized, designed and implemented various products which has won him several national as well as international awards and accolades. He has been invited in various forums and talk shows to share his views on Modern Healthcare Industry and Medical Tourism across the globe. Currently, Amit is dedicatedly working to ease and fasten the communication process through technology minimizing human intervention & dependency for all stakeholders. All including patients should get all the required information at just a click of a button.
Heading Towards a Future of More Innovative Strategies in Healthcare
Driven by a focus on the complementing verticals of technology and healthcare, Kapil envisions offering solution-based strategies instead of selling a ‘product’ by offering unique services and solutions for each requirement both in IT and healthcare, including medical tourism. Since its inception in 2016, eExpedise Group has come a long way in establishing offices in over six countries namely India, UAE, Kenya, Fiji, Sudan and Uganda. Apart from that, it has successfully marked the presence of its healthcare network in 40 countries around the world with over 21,000 healthcare providers, 5200 of whom are in India spread over 300 cities and the rest in countries such as Turkey, Singapore, Mexico, Spain, Egypt, Pakistan, Brazil, Poland, and Austria, among others.
With a strong presence in GCC and Asia Pacific, Amit plans to expand the group’s presence and its operations in over 35 countries by 2021, targeting areas such as the whole of, Asia, CIS and Europe. Along with setting the expansion goals, Amit also believes in the significance of Human Resources and aims to provide employment to more than 50,000 people around the world by 2021. One of his key goals is for the eExpedise Group to be recognized as the ‘Best Company to work at’ five years down the line.
Driven by a team of dedicated professionals continuously working on the enhancement and strengthening of its healthcare provider network, eExpedise Group is set to expand the network to over 80countries by 2022.
Kapil Chadha, Chairman & Managing Director, eExpedise Group
Kapil is A Strategist & Innovative Business Leader with 19 years of progressive track record, entailing with global exposure stint and has diverse multi-domain exposure by serving MNCs & large companies across Manufacturing, Insurance (Life Insurance, General Insurance, & Health Insurance), Healthcare & IT domain and successfully serving in the capacity of C-Level Executive roles.
He has proven track record of Setting up & establishing startups, and has played vital role in setting-up and establishing five startups in various domain including life insurance, Healthcare and Information Technology (IT). He combines specialized skills in designing & implementing systems, infrastructure, processes and growth strategies for optimizing business performance & business process excellence. He has excellent track record of developing profit centres, and driving & delivering business growth along with improvements & benchmarking best practices in change environment.
He is presently working on incorporating recent technological interventions of data science such as Artificial Intelligence (AI), Machine Learning (ML) and Deep Learning (DL) in the insurance and wellness sector. Therefore, he is extensively working on Big Data and developing an integrated platform that offers Insurance with assurance.
Upon a close observation of the gradual growth of both domestic as well as international healthcare and insurance industries and the huge gap in both the domains’ delivery systems and processes, Kapil envisions eExpedise as the company for launching various innovative digital platforms for insurance, medical tourism and wellness tourism industries along with marking its presence in more countries across the GCC, Asia, CIS and Pacific.
Kapil has written various articles and column for domestic and international leading magazines, and his one of the article named ‘In Search of Real Time Solution’ attributed to him was published in the Insurance Regulatory and Development Authority of India (IRDAI) journal in 2010.
Amit Sharma, Founder And CEO, eExpedise Healthcare
Amit is the Founder and CEO of the eExpedise Healthcare. As a CEO, he spearheads the management of the group. However, he is currently more focused on healthcare vertical and working on promoting India as Medical & Wellness Tourism Destination across the globe.
Amit has over 17 years of experience in various domains, out of which eight years in Healthcare & Wellness. He is a certified medical and wellness tourism Expert by the Medical Tourism Association (MTA) and Sin Sigma Black Belt. He has done extensive research on Healthcare industry and has been working towards bringing transparency, ease and accessibility in Healthcare & Wellness Industry.
He has designed couple of innovative solutions in Healthcare & Healthcare Insurance sector which will bring a paradigm shift in healthcare benefit utilization process. He has conceptualized, designed and implemented two pre-paid cards, namely Cashless Hospitalization VISA and the Health & Medical VISA that won him several national as well as international awards and accolades.
With a Masters’ degree in Business Administration with specialization in operations, Amit is also known in the industry for his prowess in people & relationship management, process streamlining & improvements, operations, teambuilding & training and grievance redressal management. He has also demonstrated success in management and implementation of complex corporate acquisition initiatives, successful organizational integrations and product & service designing.
He has been invited in various forums and talk shows to share his views on Modern Healthcare Industry and Medical Tourism across the globe. Whilst gaining a thorough experience in the healthcare and insurance industry, Amit closely observed the trends in both domestic as well as international Health & Insurance care domains and realized that while the industry continued to grow at the rate of 18 percent per year, there still was a gap in the delivery systems and benefit utilization processes for both individual as well has Cash patient.
Driven by a focus on the complementing verticals of technology and healthcare, Kapil envisions offering solution-based strategies instead of selling a ‘product’ by offering unique services and solutions for each requirement both in IT and healthcare, including medical tourism. Since its inception in 2016, eExpedise Group has come a long way in establishing offices in over six countries namely India, UAE, Kenya, Fiji, Sudan and Uganda. Apart from that, it has successfully marked the presence of its healthcare network in 40 countries around the world with over 21,000 healthcare providers, 5200 of whom are in India spread over 300 cities and the rest in countries such as Turkey, Singapore, Mexico, Spain, Egypt, Pakistan, Brazil, Poland, and Austria, among others.
With a strong presence in GCC and Asia Pacific, Amit plans to expand the group’s presence and its operations in over 35 countries by 2021, targeting areas such as the whole of, Asia, CIS and Europe. Along with setting the expansion goals, Amit also believes in the significance of Human Resources and aims to provide employment to more than 50,000 people around the world by 2021. One of his key goals is for the eExpedise Group to be recognized as the ‘Best Company to work at’ five years down the line.
Driven by a team of dedicated professionals continuously working on the enhancement and strengthening of its healthcare provider network, eExpedise Group is set to expand the network to over 80countries by 2022.
Kapil Chadha, Chairman & Managing Director, eExpedise Group
Kapil is A Strategist & Innovative Business Leader with 19 years of progressive track record, entailing with global exposure stint and has diverse multi-domain exposure by serving MNCs & large companies across Manufacturing, Insurance (Life Insurance, General Insurance, & Health Insurance), Healthcare & IT domain and successfully serving in the capacity of C-Level Executive roles.
He has proven track record of Setting up & establishing startups, and has played vital role in setting-up and establishing five startups in various domain including life insurance, Healthcare and Information Technology (IT). He combines specialized skills in designing & implementing systems, infrastructure, processes and growth strategies for optimizing business performance & business process excellence. He has excellent track record of developing profit centres, and driving & delivering business growth along with improvements & benchmarking best practices in change environment.
He is presently working on incorporating recent technological interventions of data science such as Artificial Intelligence (AI), Machine Learning (ML) and Deep Learning (DL) in the insurance and wellness sector. Therefore, he is extensively working on Big Data and developing an integrated platform that offers Insurance with assurance.
He has designed some of the most innovative products in Health & Insurance domain and has received various international & domestic recognitions & awards including the most prestigious golden peacock award.
eExpedise also enables to compare the cost from multiple providers to policyholders before deciding on all elective treatments
Upon a close observation of the gradual growth of both domestic as well as international healthcare and insurance industries and the huge gap in both the domains’ delivery systems and processes, Kapil envisions eExpedise as the company for launching various innovative digital platforms for insurance, medical tourism and wellness tourism industries along with marking its presence in more countries across the GCC, Asia, CIS and Pacific.
Kapil has written various articles and column for domestic and international leading magazines, and his one of the article named ‘In Search of Real Time Solution’ attributed to him was published in the Insurance Regulatory and Development Authority of India (IRDAI) journal in 2010.
Amit Sharma, Founder And CEO, eExpedise Healthcare
Amit is the Founder and CEO of the eExpedise Healthcare. As a CEO, he spearheads the management of the group. However, he is currently more focused on healthcare vertical and working on promoting India as Medical & Wellness Tourism Destination across the globe.
Amit has over 17 years of experience in various domains, out of which eight years in Healthcare & Wellness. He is a certified medical and wellness tourism Expert by the Medical Tourism Association (MTA) and Sin Sigma Black Belt. He has done extensive research on Healthcare industry and has been working towards bringing transparency, ease and accessibility in Healthcare & Wellness Industry.
He has designed couple of innovative solutions in Healthcare & Healthcare Insurance sector which will bring a paradigm shift in healthcare benefit utilization process. He has conceptualized, designed and implemented two pre-paid cards, namely Cashless Hospitalization VISA and the Health & Medical VISA that won him several national as well as international awards and accolades.
With a Masters’ degree in Business Administration with specialization in operations, Amit is also known in the industry for his prowess in people & relationship management, process streamlining & improvements, operations, teambuilding & training and grievance redressal management. He has also demonstrated success in management and implementation of complex corporate acquisition initiatives, successful organizational integrations and product & service designing.
He has been invited in various forums and talk shows to share his views on Modern Healthcare Industry and Medical Tourism across the globe. Whilst gaining a thorough experience in the healthcare and insurance industry, Amit closely observed the trends in both domestic as well as international Health & Insurance care domains and realized that while the industry continued to grow at the rate of 18 percent per year, there still was a gap in the delivery systems and benefit utilization processes for both individual as well has Cash patient.
